Pioni Design

General information

If you´re not fully satisfied with our order, you may return purchased products within 14 days from the date on which you received them. The returned products must be returned complete and unused in their original packaging. Before sending any returns, contact us by email [email protected]

After we have received the returned products and checked that the products meet all requirements, we will return the sum of the order. Unfortunately, the cost of delivery cannot be refunded in domestic or international orders. We will refund delivery costs only if the product we have sent is incorrect or faulty. Refund times depend on your credit or debit card company. Shipping address: Pioni Design Studio, Jääkärinkatu 3, 00140 Helsinki FINLAND

Law and Jurisdiction

Finnish law will be applied to all disputes arising under this User Agreement. All disputes arising under this agreement which cannot be solved by mutual agreement, shall be solved in the district court of Helsinki

We reserve the right to change the prices.

You can pay your order by credit card: Visa, Master Card. All credit card transactions are secure. Our credit card payments are powered by izettle , secure and easy way to pay online.

Delivery times and prices

Orders are shipped with Posti or Matkahuolto and take 2-7 days to arrive in Finland. Tracking is included. If you have any details that you would like to know about delivery times, don't hesitate to contact us.

Prices are in euros and include Finnish VAT of 24%.

Finland FREE - 0€ Other EU countries - 20€ Non-EU countries - 30€ Please allow up to 14 days for delivery.

International customers are responsible for their country's customs, taxes, duties and/or VAT fees.

Shipping deadlines before Christmas

Please notice that if you would like to be sure that your order is in time before Christmas:

To ensure your order is delivered before December 24th, please place it at the latest: December 5th countries outside European Union December 16th countries inside European Union.

Availability of products

All the products available can be seen in the web shop. If there are simultaneous orders, some products may be sold out, even if the website does not show it. If your payment has been registered in our system and we cannot deliver your order, we will return your payment and notify you by email.

Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time. We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.